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Feature Update: Sentiment Measuring.

Improve your instructions based on real feedback from your end-users. This feature enables you to measure customer satisfaction based on star ratings.

1 minute read
Published on 23 March 2018 Updated on 20 April 2022
  • This helpful feature enables platform admins to measure customer satisfaction.
  • Based on a 1-5 star rating or yes/no questions.
  • Includes customizable follow-up questions.
  • Choose when rating and follow-up question should appear.
  • Track your sentiment measurement campaigns in the editor CMS settings.

    sentiment measuring
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Annika

The forever curious CMO of SwipeGuide. Big fan of continuous improvement and people with a growth mindset.

Published on 23 March 2018