1
minute read
Feature Update: Sentiment Measuring.
Improve your instructions based on real feedback from your end-users. This feature enables you to measure customer satisfaction based on star ratings.
By
Annika
23 March 2018
- This helpful feature enables platform admins to measure customer satisfaction.
- Based on a 1-5 star rating or yes/no questions.
- Includes customizable follow-up questions.
- Choose when rating and follow-up question should appear.
- Track your sentiment measurement campaigns in the editor CMS settings.
Author
Annika
The forever curious CMO of SwipeGuide. Big fan of continuous improvement and people with a growth mindset.
Read author profile
Revisions
It's time to simplify frontline training
Work instructions, checklists, and skills management - all in SwipeGuide
- Cut training time by 50%
- SOC I and II compliant
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