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Democratize knowledge.
Get your team on the same page.

Our work instruction software makes it effortless for companies to create, share, and track digital standard operating procedures.

Content-Editing

The SwipeGuide Instruction CMS

Create and publish instructions in minutes with our unique drag and drop editor. 

Up and running instantly, the SwipeGuide Instruction CMS makes it simple to create visual step-by-step instructions. The visual drag and drop editor allows editors to easily structure their content, design instructions, and re-use existing content throughout.

Easily adjust the font, color, size, or style of your instruction content with the Rich Text Editor.

The human brain processes visuals 400% better than text. That’s why all instructions created with the SwipeGuide Instruction CMS combine clear visual information with direct, task-centered text. Use video, images, gifs, or illustrations. (We support .jpg, .jpeg, .png, .bmp, .gif, .svg, .mp4, .mov, and CAD files)

Crop, resize, and autoscale visuals on any mobile device. Use the built-in markup tool to amplify visual focus points.

Create and edit instructions on your mobile device. Capture improvements visually in real-time and share them with your team.

Create intelligent or trigger-based instructions by making them context-aware. Our instructions connect human and machine.

Create conditional instructions that adapt to fit the specific task at hand and respond to user input.

Our recommendation engine uses machine learning to analyze machine sensor data and user input to give editors suggestions on how to create the best possible instructions to fit the needs of their audience.

Preview your instructions on mobile, tablet, or smart glasses while you’re editing.

Create
Discoverability
Activation-Discoverability

Discoverability

Share your instructions across the globe with a click of a button. 

Choose how to share your instructions with your users: QR codes, direct linking, embed, or NFC.

Distribute best practices to multiple teams or sites across your company with a single click . Find your best audience with conditional publishing based on customized rules.

Optimize publicly published instructions for search engines.

Optimize your learning curve: integrate SwipeGuide with your existing ERP, LMS, CRM, MES, or any business analytics system with our custom API.

Protect the content on your instruction platform from unauthorized access with end-user authorization.

Quickly search for instructions based on context and keywords.

Analytics

SwipeGuide Instruction Tracking

Track progress and analyze usage for continuous improvement.

A standard (or custom) analytics dashboard in the SwipeGuide Platform with all of your instruction performance insights. Combine behavioral data with sentiment scoring and time-tracking data to get real-time insights and drive continuous improvement.

Monitor your instructions and procedures in real-time. Collect insights about all users and monitor the usage of instructions throughout your company.

Empower your users to give feedback on your instructions in real-time to improve effectiveness.

Track progress and processes across your company digitally and in real-time. Track the time spent on each step, instruction, and topic.

Empower your users to comment on your instructions, anytime and anywhere, to improve their effectiveness.

Track how users access your instructions on different hardware: track data for mobile, desktop, and wearable devices.

Analytics
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Instant Publishing

Publish to customizable (web) apps for mobile, tablet, desktop, or wearables.

Publish your instructions to a customizable web app and distribute your instructions instantly to your users. The unique and compelling design of the instruction app has a proven impact on task execution.  

Distribute your instructions to a safe and hands-free solution. SwipeGuide integrates seamlessly with most smart glasses.

All instructions, user guides, and procedures are available on desktop. SwipeGuide is available directly on your custom platform domain or through integration with your tech stack.

Our web app automatically adjusts the language of the CMS based on local device settings. The SwipeGuide platform supports any left-to-right notated language.

Multilingual

Multilingual

Publish your instructions in any language and easily add multiple translations.

Create translations with live editing in the SwipeGuide Instruction CMS or use a JSON file exchange for translator support.

The SwipeGuide Instruction CMS uses browser-based language localization, so every editor can access SwipeGuide in their native language when creating instructions.

SwipeGuide recognizes the language of the end user’s device and will show instructions in the preferred language automatically.

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Platform Structure and Architecture

Set up your platform architecture to fit your company structure. 

Create, distribute, and track digital instructions within a single SwipeGuide platform.

Create, distribute, and track digital instructions across multiple sites and product groups. Manage these platforms on individual sub-domains with customizable publishing apps and distribution channels.

The Platform Admin Panel enables administrators to customize and manage settings for the Instruction Platform. These include user management, team management, domain management, roles and permissions, workflows, branding style sheets, logos and favicons for the publishing app, and channels.

Log into your company’s network to sign in to the SwipeGuide Instruction CMS instantly and securely.

Protect the content on your instruction platform from unauthorized access with end-user authorization.

Make sure your visual user guides are an extension of your brand. Tailor your account to your company’s functional requirements and brand guidelines.

Companies managing similar instructional content across multiple brands can use this feature to re-use content components across apps and channels with individual style sheets.

Easily organize and structure content with the use of keyword and semantic tagging.

Team-Collaboration

Team Collaboration

Customize and manage how your team collaborates across your instruction platform.

See what changes have been made to your instructions, and by which users.

Create a workflow in the SwipeGuide Instruction CMS that reflects your organization’s approval flow.

Easily reassign guides and instructions to a team member using revision remarks.

Centralized-Management

Expert Services

Our customer success specialists will facilitate an effortless transition to the SwipeGuide Instruction Platform.

Learn with the SwipeGuide Digital Instruction Academy. Get access to an annual subscription to an online community where SwipeGuide shares dedicated webinars, tips and tricks, workshops, and research insights from subject matter experts to help you improve the effectiveness of your instructions.

An on-site workshop in which we train your team in the SwipeGuide Design Principles for effective instructions with our Instructional Design team.

A digital workshop in which we train editors of the SwipeGuide instruction CMS on effective content creation. We will teach your team how to effectively create multimedia instructions that improve results and reduce waste.

Our team of dedicated Swipees will migrate your existing instructions to your SwipeGuide Instruction Platform.

Looking for a hassle-free experience from start to finish? You can always outsource content creation to the experts at SwipeGuide.

Onboarding-Lifelong-Support

Onboarding and Lifelong Support

Get help wherever and whenever you need it. 

Technical setup and instructional design assistance to match your business needs. We’ll provide everything you need to hit the ground running and ensure that your first instruction with us is a success. Customize your platform and set up your publication and distribution channels quickly. Work one-on-one with a customer success specialist or instruction designer who will assist you with the content structure and instruction instantly, upon request.

SwipeGuide offers you the best possible support. Forever. Ask for help and advice instantly while you work with the SwipeGuide platform. Co-browse, chat, or talk to one of our dedicated customer success specialists.

Ready to start creating your own step-by-step instructions?