Jason Prince
Senior Director of Operations, GSF
Learn how GSF is using SwipeGuide to ensure consistency and product quality across their operations achieving -47% in meat forming time.
Golden State Foods (GSF) is one of the largest diversified suppliers to the food service industry. GSF counts approximately 125,000 restaurants in more than 50 countries as its customers and provides services from 50 locations around the world.
In the food industry, quality is everything. The pursuit of quality, coupled with core values like innovation and customer service, prompted GSF to standardize their internal procedures and onboarding processes.
"With continuous improvement, you’re always looking to make things better. If we improve a procedure, we want to be able to distribute it as quickly as possible. SwipeGuide is a great tool to do that."
Jason Prince
Senior Director of Operations, GSF
GSF embarked on a journey to update their SOPs. They wanted to make these procedures as accessible and easy to implement as possible in order to drive productivity and train new team members quickly. They chose SwipeGuide as their enablement tool.
GSF provides iPads for operators to get the information they need on the job. With SwipeGuide, employees simply need to scan a QR code to access step-by-step work instructions and SOPs.
Using SwipeGuide, GSF has documented a variety of SOPs and instructions, from steps to operate machinery to best practices for performing office tasks. Having these in one central digital library has helped them improve lean manufacturing adoption.
The SwipeGuide platform is designed to make collecting feedback on best practices as easy and intuitive as possible. Subject matter experts can deliver their input on each step of a process with the push of a button.
-47%
meat forming time.
Having the ability to deliver standardized, digital work instructions throughout their production sites means that GSF can count on the right work instructions to be delivered where, and when, it’s needed.
GSF’s frontline employees are performing their work with standardized work instructions across sites, lines, and shifts within GSF’s value chain. Consistent access to accurate knowledge means consistent results and fewer errors on the shop floor.
GSF reports that their employees are thrilled to have access to standardized work instructions - it makes their job easier and removes any frustration or guesswork about the task at hand. Happier workers mean fewer errors, and a high quality end-product.
In an industry that suffers from a labor shortage, GSF was looking to speed up training times to drive productivity.
Standardized processes have also helped the company onboard new employees quickly while still driving efficiency on the shop floor.
Using a digital work instruction platform facilitates quicker training and onboarding, helping the company meet its production numbers.
Using SwipeGuide as an on-the-job training tool means that GSF can continue the onboarding process past the traditional classroom learning process. This gives new hires the opportunity to solidify new skills with a tool that delivers expert knowledge in real-time.
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