What causes errors & downtime?

• Unclear procedures.

  Procedures are an established way of performing a task. Without standard procedures, the risk of deviation and errors is very high.

• Apathetic attitude.

  Team members who perceive that their work isn’t important and meaningful often feel discouraged - and perform poorly with more errors.

• Insufficient training.

  Companies shouldn’t solely depend on only training new recruits. The majority of information gained in traditional onboarding and training is often very inefficient and quickly forgotten.

• Too much control.

  Distrust, control, and micro-management are all human behaviors that can deteriorate collaboration and team spirit.